Not only did I receive exceptional costumer service over the phone and online, but the product was everything I could have wanted at the price point. I love my new Deering Americana, and I'm looking forward to some long over due clawhammer sessions when social distancing becomes a thing of the past.
Great banjo. Easy to play a great first banjo for s beginner player. Workmanship is outstanding. Just touch the strings no hurt fingers. My first Deering was when the company was two years old. I would definitely buy again...
The banjo was delivered in great condition. Love this banjo. Ordered on a Monday midday eastern time zone. Item in stock. Confirmation that FedEx tracking number produced on Tuesday morning. Did not receive until the following Tuesday. FedEx did not even pick up the banjo until two days after shipping info received.
She arrived packaged well. Very p!easing to the eye. Blonde finish and the detail to the fret board is very nice. Playability, nice action and tone. No buzzing all the way down the fret board. Great voice really like to hear her sing. Banjo Studios treated me professionally and followed up with my email. It took a bit of time to receive (they had to order it and set it up) But patience pays off and plus free shipping to boot. Very good price by the way! Will be buying other products from Banjo Studios in the future